On Contact Day, the customer meeting is in the center. We talk about opportunities to develop customer relationships through insights into what it feels like to be a customer of ourselves. Klas Hallberg, one of the world's most appreciated speakers, helps us. Klas is phenomenal at getting people to understand what the customer is experiencing and he initiates a thought process that can lead to you and your company creating stronger relationships with your customers.
On the same day, we appoint the winners of GuldKontakt – a competition for professional customer meetings. Here the best examples are highlighted and we pay tribute to the people and organizations that are most talented at customer meetings in sales and customer service.
Contact Day is the biggest conference of the year for leaders in customer meetings via phone and digital channels who want to create tomorrow's customer experiences. Contact day 2021 will be a hybrid with kickstart 27 May, followed by mini-conferences for 4 weeks.
S2 is the official main sponsor.
